Inquiry Form

※Thank you for your continued support of our services.

Due to circumstances related to our helicopter operating company, we have temporarily suspended all activity operations and the acceptance of new reservations.

The timing for resumption of operations is currently undetermined. Please note that we are unable to provide detailed responses to individual inquiries at this time.

We will announce the resumption of operations on our official website once a decision has been made.
We apologize for any inconvenience and appreciate your understanding.

We've compiled frequently asked questions below. Please use them as a helpful reference.

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Frequently Asked Questions

Is there a fee for equipment rental?

We provide free rental equipment.

Beacon, probe, shovel, and backpack prepared by us must be carried. If you wish to use your own equipment, please consult with us.

Is it possible to rent powder skis?

We do not offer ski rentals. Additionally, since heli-skiing is backcountry skiing in mountain terrain, we recommend participating with equipment you are familiar with and use regularly for safety reasons.

How far in advance do I need to book?

If there is availability, we can accommodate bookings up to the day before.

What happens in case of bad weather?

Safety is our top priority, and we may cancel tours in case of bad weather. For details, please check our Cancellation Policy.

Are there any age restrictions?

Scenic flights are for ages 3 and up. Heli-skiing is for ages 13 to under 70. Participants aged 13 to 15 must be accompanied by a guardian. A parental consent form is required for minors.

Is there a cancellation fee?

For cancellations due to personal reasons:
・From booking: 7%
・From 2 months prior: 50%
・From 1 month prior: 100%

Please check the Cancellation Policy for details.

When is a decision made to cancel heli-skiing due to weather?

As weather in mountainous areas is difficult to predict, the decision to cancel will be made the day before or on the day of the tour in consultation with the pilot.
Tours will also be canceled if there are any issues with the aircraft.
Rescue requests will be given priority.

Is climbing gear necessary?

Snowshoes, splitboards, skins, etc., are not necessary.

Can we ski without walking at all?

You may need to walk for about 10 minutes in deep snow (bootpacking).

Is it possible to film with our own drone?

It is prohibited as it may interfere with helicopter operations.

Which mountain areas will we ski in?

We plan to ski in the mountain areas of Hakuba, Otari, and Itoigawa. As we make decisions based on weather and conditions, we cannot provide specific information in advance.

Do you offer shuttle service from accommodations?

We apologize, but we do not offer shuttle service.