Premium helicopter experiences
by
HAKUBA Heli Backcountry Adventures
We sincerely appreciate your continued patronage of HAKUBA Heli Backcountry Adventures.
On January 20, 2026, a serious accident occurred during a sightseeing flight over Mount Aso in Kumamoto Prefecture involving Takumi Aviation Co., Ltd., the company to which we have outsourced our flight operations.
Intensive search efforts and investigations into the cause are currently underway at the site.
We extend our deepest sympathies to all those affected and their families. As a company entrusted with the safety of our customers, we take this incident extremely seriously.
In response, we have received notification from Takumi Air Co., Ltd., the operating company, that it has decided to temporarily suspend all operations at all its bases nationwide until safety confirmation and recurrence prevention measures are implemented.
Therefore, we deeply regret to inform you that all flights for the following program currently operating in Hakuba will also be suspended for the time being.
Affected Program: All flights for HAKUBA Heli Backcountry Adventures
Suspension Period: From January 21, 2026, for the foreseeable future
We are sequentially sending detailed information regarding future arrangements to the registered email addresses of affected guests. We kindly ask for your understanding and request that you check your email.
Currently, the investigation into the cause of the accident by the operating company is our top priority, and there is no estimated date for resumption at this time.
We sincerely apologize for the significant inconvenience and concern this causes to all guests who were looking forward to their experience in Hakuba and to those who had planned their travel accordingly.
We will provide updates on the situation via our official website as soon as there is further progress.
As an operations team that places safety above all else, we sincerely apologize once again for this situation.
We earnestly ask for your understanding that this was a difficult decision made with your safety as our top priority.
January 21, 2026
ULT COLONY Co., Ltd.
Representative Director Makoto Kondo
HAKUBA Heli Backcountry Adventures Operations Office
Unforgettable experiences through aerial adventures
Pursuing safe, secure, and sustainable operations
Through our helicopter services, we strive to deliver the best experiences to our guests while fulfilling our responsibilities to local communities and the natural environment.
Every flight and activity is carried out through meticulous consultations and consensus-building with landowners, municipalities, and relevant authorities. We never forget that our business exists thanks to the understanding and cooperation of the local community.
By paying appropriate land-use fees for heliports and activity areas, we contribute directly to the regional economy. We believe that the development of tourism invigorates the entire community.
This rich and beautiful natural environment is our most valuable asset.
We are fully committed to balancing its protection with our business operations.
Latest Updates
We sincerely apologize for the inconvenience caused by our payment system issues.
We are pleased to inform you that our system has been fully restored, and reservations are now available as of today.
We look forward to welcoming you on our tour.
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